# Plans and billing

> Plan prices and limits, how to subscribe, change, and cancel, how to buy extra credits, and how to get invoices.

You subscribe to, change, and cancel plans, and get invoices, from **Settings** > **Plan & billing**. Only organization owners and admins can do this.

## Plan prices and limits

Prices exclude tax. 10% consumption tax is added.

| Plan | Monthly | Yearly |
| --- | --- | --- |
| Free | ¥0 | ¥0 |
| Standard | ¥29,800 | ¥298,000 |
| Pro | ¥98,000 | ¥980,000 |

The yearly price is 10 months of the monthly price (2 months free).

| Plan | Members | Sites | Keywords | Monthly credits | API requests (per month) |
| --- | --- | --- | --- | --- | --- |
| Free | 3 | 1 | 50 | 300 | Not available |
| Standard | 10 | 5 | 500 | 3,000 | 10,000 |
| Pro | Unlimited | Unlimited | 5,000 | 30,000 | 100,000 |

## Subscribe

1. Open **Settings** from the account menu (at the bottom of the left navigation), then open **Plan & billing**.
2. Select **Upgrade** (or **Compare plans**), choose a plan, and select **Get started**.
3. On the payment screen, enter your card and billing address to subscribe.

When you finish subscribing, your plan changes right away.

## Change or cancel your plan

In **Plan & billing**, select **Manage billing** to open the billing management screen and make your change there.

| Change | When it takes effect |
| --- | --- |
| Move to a higher plan | Right away. The difference is billed pro rata |
| Move to a lower plan, or switch from yearly to monthly | At the end of the period you've paid for |
| Cancel | At the end of the period you've paid for, you return to the Free plan |

When you schedule a cancellation, you see "Cancels on (date) and returns to the Free plan".

If you move to a lower plan, your existing sites and keywords are not deleted. While you are over the new plan's limits, you can't add new ones.

## Buy extra credits

If your monthly credits run out, you can buy more.

| Item | Details |
| --- | --- |
| One pack | 500 credits for ¥2,500 (excluding tax) |
| Packs per purchase | 1 to 40 |
| Which organizations can buy | Organizations on a paid plan only |
| Who can buy | Owners and admins |
| How long they last | They stay until you use them up. They are used after your monthly credits run out |

1. In **Settings** > **Plan & billing** or **Usage & history**, select **Add credits**.
2. Choose the number of **Packs**, then select **Continue to payment**.
3. When payment is complete, your credits go up. You can see invoices and receipts in the billing history under **Manage billing**.

You can see your credit usage history (the last 90 days) in **Usage & history**, and download it as a CSV.

You can also earn credits by referring other businesses ([Earn credits by referring a business](/docs/en/referrals/refer-a-business/)).

## Invoices, receipts, and payment methods

On the **Manage billing** screen, you can do the following:

- View and download invoices and receipts (PDF), for both plan fees and extra credits
- Change your card
- Change the billing name, email address, and address (the name starts as your organization's name)

## If a payment fails

If you see "Your payment failed", check your card in **Manage billing**. If payment isn't made by the due date, you return to the Free plan.