Notice Based on the Specified Commercial Transactions Act
Last updated: 2026-10-08
This is an English translation of the Japanese 特定商取引法に基づく表記, provided for reference. If the two differ, the Japanese version prevails.
| Item | Details |
|---|---|
| Seller | TSUQREA Inc. (株式会社ツクリエ) |
| Head of operations | Shuhei Terasawa, Representative Director |
| Address | 1-13-11 Kusunokicho, Nishi-ku, Hiroshima-shi, Hiroshima 733-0002, Japan |
| Phone | +81-82-533-8277 |
| contact@mukumo.com (please use the contact form for general inquiries) | |
| Prices | Shown on the pricing page and on the billing screen of the Service. Prices are shown excluding tax |
| Charges other than the price | Consumption tax. Internet charges needed to use the Service are paid by the customer |
| Payment method | Credit card (payments are processed through Stripe) |
| Payment timing | The fee for the first period (monthly or yearly) is paid when you sign up. After that, you are billed automatically at the start of each period. When you upgrade to a higher plan, the prorated difference is billed at that time. Extra credits are paid for when you purchase them |
| When the Service becomes available | Immediately after payment is complete |
| Cancellation and refunds | You can cancel at any time from the billing screen of the Service. Cancellations and downgrades to a lower plan take effect at the end of the paid period. Due to the nature of the Service, we do not refund fees already paid or the price of purchased credits, except where required by law |
| System requirements | The latest Google Chrome, Safari, Microsoft Edge or Firefox |
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