mukumoHelp center

Open the app GitHub

Open the app GitHub

mukumo Help Center

How can we help?

Search for how-tos, billing answers, and fixes for common problems.

Try:

New to mukumo?

Read these in order to go from creating an account to working as a team.

What you can do with mukumoAn overview of mukumo's features and the screens you see first.
First-time setupThe steps from creating your account to adding your first site.
Members and rolesHow to invite members to your organization, what each role can do, and how to leave or switch organizations.

Frequently asked questions

Guides by service

Map viewing
Explore the world map and terrain in Japan
- View maps and terrain in Japan
Rank tracking
Add keywords and follow their search rankings
- Add keywords
muku
Working with the AI assistant, and credits
- What muku can do and how your data is handled
- Credit usage
LINE management
Connect a LINE Official Account to reply and send messages
Meeting notes
Record or import meetings and transcribe them by speaker
Boards
Think together with sticky notes, shapes, and mind maps
- Use sticky notes and mind maps on a board
- Ask muku to create a board
Presentations
Join by QR code to send questions, reactions and comments
- Host a presentation with QR participation
Task management
Move projects and tasks forward in the view you need
- Manage projects and tasks
- Work with teams, guests and other organizations
Forms
Build forms, then publish or embed them
- Create and publish a form
- Embed in your website or send through the API
Web analytics
Add the tag, then see traffic sources and conversions

Account, billing, and troubleshooting

Account and members
Signing in, inviting members, and roles
- How to log in
- Members and roles
Billing
Plans, invoices, and buying more credits
- Plans and billing
Referrals and partners
Earn credits with your referral link, or rewards as a partner
- Earn credits by referring a business
- Earn rewards as a partner
Developers
Read and update data through the API
- API reference
Troubleshooting
Common problems and how to fix them
- Common issues

Still need help?

Take the in-app tour, or use our contact form.

Take a tour of the app
In the account menu (at the bottom of the left navigation), select Help > Tour. mukumo walks you through where everything is.
Contact form
Include your organization name and the screen or action you need help with.