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Plans and billing

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You subscribe to, change, and cancel plans, and get invoices, from Settings > Plan & billing. Only organization owners and admins can do this.

Plan prices and limits

Prices exclude tax. 10% consumption tax is added.

Plan Monthly Yearly
Free ¥0 ¥0
Standard ¥29,800 ¥298,000
Pro ¥98,000 ¥980,000

The yearly price is 10 months of the monthly price (2 months free).

Plan Members Sites Keywords Monthly credits API requests (per month)
Free 3 1 50 300 Not available
Standard 10 5 500 3,000 10,000
Pro Unlimited Unlimited 5,000 30,000 100,000

Subscribe

  1. Open Settings from the account menu (at the bottom of the left navigation), then open Plan & billing.
  2. Select Upgrade (or Compare plans), choose a plan, and select Get started.
  3. On the payment screen, enter your card and billing address to subscribe.

When you finish subscribing, your plan changes right away.

Change or cancel your plan

In Plan & billing, select Manage billing to open the billing management screen and make your change there.

Change When it takes effect
Move to a higher plan Right away. The difference is billed pro rata
Move to a lower plan, or switch from yearly to monthly At the end of the period you’ve paid for
Cancel At the end of the period you’ve paid for, you return to the Free plan

When you schedule a cancellation, you see “Cancels on (date) and returns to the Free plan”.

If you move to a lower plan, your existing sites and keywords are not deleted. While you are over the new plan’s limits, you can’t add new ones.

Buy extra credits

If your monthly credits run out, you can buy more.

Item Details
One pack 500 credits for ¥2,500 (excluding tax)
Packs per purchase 1 to 40
Which organizations can buy Organizations on a paid plan only
Who can buy Owners and admins
How long they last They stay until you use them up. They are used after your monthly credits run out
  1. In Settings > Plan & billing or Usage & history, select Add credits.
  2. Choose the number of Packs, then select Continue to payment.
  3. When payment is complete, your credits go up. You can see invoices and receipts in the billing history under Manage billing.

You can see your credit usage history (the last 90 days) in Usage & history, and download it as a CSV.

You can also earn credits by referring other businesses (Earn credits by referring a business).

Invoices, receipts, and payment methods

On the Manage billing screen, you can do the following:

  • View and download invoices and receipts (PDF), for both plan fees and extra credits
  • Change your card
  • Change the billing name, email address, and address (the name starts as your organization’s name)

If a payment fails

If you see “Your payment failed”, check your card in Manage billing. If payment isn’t made by the due date, you return to the Free plan.

Last updated:

Still need help?

Take the in-app tour, or use our contact form.

  • Take a tour of the app

    In the account menu (at the bottom of the left navigation), select Help > Tour. mukumo walks you through where everything is.

  • Contact form

    Include your organization name and the screen or action you need help with.

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